Persides is accredited to the ISO 9001:2000 Quality Standard and has defined as its Quality Policy a set of Values that were derived by the Board and employees of Persides as a standard of our behaviours and attitudes and to satisfy its aim that Persides should be viewed by our customers as the best provider of services and innovative technology products. These values are shown below:
Customer Satisfaction
- Understanding the customer needs
- Delivering value for money solutions on time
- Capturing and responding to customer feedback
Entrepreneurial action
- Creating new opportunities
- Challenging convention by continuous innovation
- Increasing value by calculated risk taking
- Being proactive, responsive, agile and flexible
Professionalism
- Showing respect and sensitivity to others
- Acting with integrity
- Communicating frequently and openly
- Understanding, planning and measuring your tasks
- Being accountable
Team working
- Developing lasting partnerships with Customers and Suppliers
- Valuing the contributions of all team members
- Obtaining the best from others by inspiration and leadership
- Implementing empowerment for efficient decision-taking
Continuous improvement
- Setting future targets for and measure improvement
- Learning from past experience
- Maximising efficiency and reduce costs
- Developing the skills of our people